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Massive Southwest Airlines disruption leaves customers stranded and call centers swamped

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A holiday traveler looks at flight information at the Detroit Wayne County Metro Airport on December 24 in Detroit.

Last week's winter weather travel mess is lingering like a vicious hangover into this week -- and the headaches have been migraine-proportioned for Southwest Airlines, its CEO Bob Jordan, airline employees and most of all its frustrated passengers on Monday.


Originally published at Cnn Com Wire Service

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