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Disneyland resets Oogie Boogie Bash ticket launch after epic tech failure

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Oogie Boogie, the main antagonist in The Nightmare Before Christmas, greets visitors during Oogie Boogie Bash, A Disney Halloween Party, in California Adventure at the Disneyland Resort in Anaheim, CA, on Thursday, September 9, 2021. (Photo by Jeff Gritchen, Orange County Register/SCNG)




Disneyland die-hards frustrated by a massive technical meltdown during the Oogie Boogie Bash launch last week finally know when they will be able to buy tickets to the annual Halloween event that often sells out quickly.

Oogie Boogie Bash ticket sales for 25 select nights in September and October at Disney California Adventure will resume on Tuesday, July 11 no earlier than 9 a.m., according to the Disneyland website.

“We sincerely apologize for the technical issues we experienced last week that may have impacted your ability to purchase tickets,” according to the Disneyland website.

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The massive technical failure that sent Disneyland’s IT team scrambling to find a solution last week forced the Anaheim theme park to press pause on Oogie Boogie Bash ticket sales for a week until the problems could be fixed.

Tickets for the after-hours, separate admission event went on sale to Magic Keyholders on June 27 and to the general public on June 29. The technical troubles with the Oogie Boogie Bash website started shortly after the general public tickets went on sale.

Disney’s Oogie Boogie Bash website says ticket purchases completed during the initial problem-plagued launch will be honored.

Disneyland has experienced server meltdowns during past special event launches that overwhelmed ticket sale websites.

Walt Disney Parks and Resorts Chairman Josh D’Amaro should be embarrassed to have a “ticketing platform that’s less reliable than a McDonald’s ice cream machine,” according to MousePlanet.

“Customers should not need to give up a part of their day, or multiple days, to make a simple ticket purchase,” according to MousePlanet. “The company needs to make the investment to build or buy the infrastructure required to support ticketing, and spend the money on the staff to keep it running.”

Oogie Boogie Bash will run on select nights in September and October at Disney California Adventure. The 2023 dates include Sept. 5, 7, 10, 12, 14, 17, 19, 21, 24, 26, 28 and Oct. 1, 3, 5, 8, 10, 12, 15, 17, 19, 22, 24, 26, 29 and 31.

This year’s edition of Oogie Boogie Bash will include familiar nighttime entertainment like the Frightfully Fun Parade, Villains Grove and “Mickey’s Trick and Treat” show along with trick-or-treat trails. Character costumes, food and merchandise typically have a seasonal flair.

Prices for the 2023 event range from $134 to $189. The 5-hour after-party starts at 6 p.m. with mix-in beginning three hours earlier.


Originally published at Brady MacDonald

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