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An Oakland police dispatcher handles a call for service in the department's newly-renovated operationis center, Monday, June 30, 2014 in Oakland, Calif. The city spent $750,000 to upgrade computers, phone systems and ergonomics to create a more seamless response scenario between dispatchers and police officers in the field."The situation is at a crisis point given the volume of calls and the level of crime that’s reported," said the head of the city's police union.
Originally published at Shomik Mukherjee