Travel Troubleshooter: Where’s the $10,954 insurance check for my canceled tour?

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Christopher Elliott, the Travel Troubleshooter

Howard Gleckman's wife breaks her ankle just before the couple is scheduled to embark on an Overseas Adventure Travel tour. Luckily, they're insured, but now their insurance check has been delayed five months. What's going on?

Originally published at Christopher Elliott, King Features Syndicate, Inc.