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Medicaid for millions in America hinges on Deloitte-run systems plagued by errors

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DiJuana Davis is one of the plaintiffs in a Tennessee class-action lawsuit contesting the state’s Medicaid eligibility process. She and her children lost their Medicaid coverage in 2019 after Tennessee launched a Deloitte-built eligibility system. (William DeShazer for KFF Health News/TNS)

Deloitte dominates this important slice of government business: Twenty-five states have awarded it eligibility systems contracts — with 53 million Medicaid enrollees in those states as of April 1, 2023.


Originally published at Tribune News Service
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