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BART improves in safety, cleanliness and satisfaction, yet ridership recovery remains slow


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A passenger waits at the platform at the Union City BART station after an early morning, system-wide shutdown on Friday, May 9, 2025, in Union City, Calif. BART services were restored around 9:20 a.m. with limited service and delays. (Dai Sugano/Bay Area News Group)

Despite continued gains in ridership and satisfaction, usage remains about half what it was before the COVID-19 pandemic.


Originally published at Jovi Dai

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